Privacy Policy

Relentless Process Improvement (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and safeguard your information when you visit our website or interact with our services.

By using our website, you agree to the terms of this Privacy Policy.

  1. Information We Collect

We may collect the following types of information:

1.1 Personal Information You Provide

  • Name
  • Email address
  • Phone number
  • Company name
  • Any details you submit through forms or inquiries

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages viewed and time spent
  • Cookies and tracking data

1.3 Third-Party Data

We may collect information from third-party tools such as Google Analytics or website hosting partners.

  1. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide consulting services
  • Improve our website and user experience
  • Communicate updates, announcements, or service information
  • Send marketing messages (you may opt out at any time)
  • Maintain website security and functionality
  1. Sharing Your Information

We do not sell or rent your personal information.  We may share information only with:

  • Service providers (hosting, analytics, email platforms)
  • Legal authorities, when required by law
  • Business partners assisting in service delivery (as needed)
  1. Cookies & Tracking Technologies

We use cookies to enhance website functionality, personalise your experience, and analyse website traffic.  For full details, see the Cookie Policy below.

  1. Data Protection & Security

We implement reasonable administrative, technical, and physical security measures to protect your data.  However, no method of transmission over the internet is 100% secure.

  1. Your Rights

Depending on your location, you may have rights to:

  • Access the personal information we hold
  • Request correction or deletion
  • Opt out of marketing communications
  • Limit certain data uses

You may request changes by contacting us at: mdwaggon7@gmail.com

  1. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices or content.

  1. Children’s Privacy

We do not knowingly collect information from children under the age of 13.

  1. Updates to This Policy

We may update this Privacy Policy at any time. Changes will be posted with a revised “Last Updated” date.

  1. Contact Us

For questions about this Privacy Policy, contact:
 Relentless Process Improvement
 Email: mdwaggon7@gmail.com
 Phone: 503-740-9217